WavmateContact
Support

We're here
to help.

Two contact channelsResponse within 3 days

01 Contact Us

✉️

General Support

Account issues, appeals, privacy requests, feedback, anything else.

[email protected]Response within 1–3 business days
🔒

Security

Vulnerabilities, suspicious activity, unauthorised access.

[email protected]Response within 48 hours

02 Self-Service

Many issues can be resolved directly in Settings:

Change your passwordSettings → Account
Edit your profileSettings → Profile
Delete your accountSettings → Account → Delete
Manage active sessionsSettings → Sessions
Location preferencesSettings → Location
Notification preferencesSettings → Notifications
Block or report a user··· menu on their profile
Report a post or comment··· menu on the post

03 Moderation Appeals

  • Email [email protected]
  • Subject line: "Moderation Appeal"
  • Include your username and what happened

We review all appeals within 7 business days.

04 Security Vulnerability Reporting

Found a security vulnerability? Report it responsibly — don't post it publicly. We respond within 48 hours.

Email [email protected] with a description, steps to reproduce, and potential impact. We will never take legal action against good-faith security researchers.

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